If due to any reason, unavoidable circumstances, or beyond the limitations of the Platform or its affiliates, the request is not completed or the platform is on the liability end, in such a case the request shall be canceled and the full amount of the order shall be refunded to the Wallet/Designated Bank Account used for the payment.
In the event, the discrepancy occurs on behalf of the client’s information provided, then no refund or cancellation request/order shall be entertained by the Company or the Platform at any time.
All refunds shall be credited within 7 working days into the Account details mentioned on our website.
The same shall be communicated to the user through SMS and E-mail Id which you have provided to us.
The Company or the Platform shall not entertain any request for exchange of services after the payment has been processed and the invoice has been generated by the Company through the Platform.
We are not liable for any exchanges/cancellations/refunds/payments for orders placed through third-party service providers if our Vendor products are listed on such platforms.
We reserve the right to serve you and provide you services through the platform. We can refuse an order or request if we do not want to serve you, without any legal repercussions and also without any liability.
1. In case a User is not satisfied with the quality of the Vendors, we shall initiate an investigation into the same and may provide a refund in the worst-case scenario which is at the discretion of the Company.
2. The Customer is liable to make a payment as per Sell Plan, Rent Plan, or Buyer Plan or for any other activities and the amount mentioned specifically towards the availing the services from us or on this Platform.
3. If a customer feels that the product or services availed from our website or Platform do not suit his/her requirement after payment of amount but before availing the services, he or she may opt for refund or cancellation of services within 5 days of payment. The sole discretion of refund lies on the company or this platform.
4. The Company shall perform or give service as mentioned in “SELL PLAN”,” RENT PLAN” or ”Buyer Plan” within 30 days from the receipt of the payment as purchased by the Customer and payment made by the Customer.
5. Failure to perform or give service as mentioned in “SELL PLAN”,” RENT PLAN” or Buyer Plan” or any other service within 30 days from the receipt of the payment, the Company shall process a 100% refund or partial refund as the case may be of the payment made by the Customer.
6. If the Customer fails to respond or unable to avail of the services rendered by the company or this platform due to his fault or not willing to avail the services after 5 days, then the Company shall not process any refund or extension of the timeline.
7. The Customer can send an e-mail to firstname.lastname@example.org with any further queries regarding the refund if any.
8. All Refunds processed by the Company will be furnished within 7 working days, and you will receive an email letting you know the status of your refund.
COMMISSION, REFUND AND CANCELLATION
1. The House Owners shall be charged a sum of Rs. 1000/- as towards listing their property on the Platform.
2. The House Owner shall receive additional services such as the submission of rent verification form at a nearby Police station for Verification purposes. Notarized Rental Agreement with Stamp Paper without any cost.
3. We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders and requests placed by them in the future .
NOTE: ALL OR SOME OF THE SERVICES MAY OR MAY NOT BE UNDERTAKEN BY THE COMPANY OR THE PLATFORM DIRECTLY. THE COMPANY MAY HAVE OR MAY ASSIGN AFFILIATES to PERFORM OR COMPLETION OF SERVICES FOR WHICH THE COMPANY MAY ADDITIONALLY CHARGE. PLEASE NOTE THAT THE COMPANY WILL TAKE LIABILITY ON THE PERFORMANCE OF SUCH AFFILIATES ONLY TO THE EXTENT OF THE REQUEST RAISED BY YOU. ALL LIABILITIES BEYOND THE SCOPE OF THE REQUEST WILL NOT BE ENTERTAINED BY THE COMPANY OR THE PLATFORM.